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Last updated: 1 April 2022

When we talk about “us”, “we” or “our” as used in this Policy refers to Accounting Excellence Pty Ltd. The words “you” or “your” refers to you, the visitor to our website.

WE RESPECT YOUR PRIVACY

Accounting Excellence Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth) (the Privacy Act). This policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

COLLECTION OF PERSONAL INFORMATION

Accounting Excellence will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

The types of personal information we collect depends on the nature of our engagement with you. Examples of personal information we may collect include:

  • names, job titles, contact information including addresses, email addresses, phone numbers, demographic information, other information relevant to the customisation of a document
  • information about your taxation needs
  • information about your business or personal affairs
  • information in identification documents (for example: passport or driver’s licence)
  • tax file numbers and other government-issued identification numbers
  • date of birth and gender
  • bank account details, shareholdings and details of investments
  • details of superannuation and insurance arrangements
  • educational qualifications, employment history, salary and referee reports
  • visa or work permit status
  • your Internet Protocol (IP) address
  • payment details and
  • personal information about your spouse and dependants.

We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

USE OF THIS INFORMATION

You agree to indemnify, defend, and hold harmless Accounting Excellence from any and all third-party claims, liability, damages, and costs arising from your use of the Site or your failure to comply with these terms of use, or from your violation of any applicable law.

SECURITY OF YOUR PERSONAL INFORMATION

Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Security measures we have in place include:

  • Firewalls to prevent hacking of our database
  • Confidentiality Agreements with all employees, subcontractors and outsourced companies
  • Appropriate security access to our business premises
  • Shredding bins for the disposal of written information

DISCLOSURE OF PERSONAL INFORMATION

As part of an engagement, if you are a customer, an employee, a contractor or supplier of services to one of our clients, then we may disclose your personal information as part of providing services to that client.

The types of third parties to whom we may disclose your personal information include:

  • experts or other third parties contracted as part of an engagement
  • our agents, third party contractors and suppliers
  • our professional advisers
  • government or regulatory bodies or agencies, as part of an engagement or otherwise, (for example, the Australian Taxation Office).

Accounting Excellence will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you for the purpose of allowing then to send marking material to you.

LINKS TO OTHER WEBSITES

The Website may contain links to third-party websites or services that are not owned or controlled by Accounting Excellence Pty Ltd.  These links are meant for your convenience only. Please be aware that Accounting Excellence Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Links to third party websites do not imply any endorsement of or responsibility for the products, services, opinions, ideas or information offered at such sites, or any representation regarding the content at such sites. You acknowledge that you enter any third-party websites at your own risk

CHANGES TO PRIVACY POLICY

Please be aware that we may change this Privacy Policy in the future.  We reserve the right, in our sole discretion, to modify or replace this Policy at any time, without prior notice.  All modifications will be effective immediately upon our posting of the modifications.  Please check back from time to time to review our Privacy Policy.

HOW TO CONTACT US

If you believe that any personal information Accounting Excellence has collected about you is inaccurate, not up-to-date, incomplete, irrelevant or misleading, you may request correction.

Thank you for reading our Privacy Policy. If you have any questions about this Policy or wish to make a complaint about our handling of your personal information, please contact our Director, Marion Rodwell as follows:

Mail: PO Box 3274, Sunnybank South QLD 4109

Phone: 0431 981 005

Email: marion@accountingexcellence.com.au

If you are not satisfied with the outcome of your complaint, you can refer your complaint to the Office of the Australian Information Commissioner.